Support
Please include your iPhone model, iOS version and, if it's about a level, the level number. We usually reply within a few days.
Frequently asked questions
How do I play?
Tap a glass to pick it up, then tap another glass to pour. You can only pour onto the same drink or into an empty glass, and only while there is room. A level is complete when every glass holds a single drink.
I'm stuck. What can I do?
Use Undo to step back, the + booster to add an extra empty glass, or the Hint booster to see a good next move. You can also restart the level at any time — every level is solvable.
How do I remove ads?
Open the Shop and buy Remove Ads, the Starter Bundle or the Mixologist Bundle. Each one removes banner and between-level ads for good. Optional reward videos (for example “x2 coins”) stay available, but only play when you choose to watch them.
I bought something on a new phone and it's missing.
Go to Settings → Restore Purchases in the game while signed in with the same Apple ID. Ad removal is restored automatically. Coin packs are consumable and are added to your balance once, when bought.
Does my progress sync between devices?
Yes, through iCloud. Make sure you are signed in to iCloud with the same Apple ID on both devices and that iCloud Drive is enabled for Sip Sort in iOS Settings.
How do I get a refund?
All purchases are processed by Apple. Request a refund at reportaproblem.apple.com.
How do I change my ad privacy choices?
If you are in the EEA, UK or Switzerland, open Settings → Privacy Settings in the game. You can also turn off Allow Apps to Request to Track in iOS Settings → Privacy & Security → Tracking.